Privacy & Terms

Last updated: August 27, 2026

Rieko Asaba, Registered Psychotherapist (Qualifying), respects your privacy. This notice explains how personal information submitted through riekoasaba.com is collected, used, and shared.

This notice covers website inquiries and information collected through this website. It does not replace the privacy, consent, confidentiality, or record-keeping information provided as part of the psychotherapy intake and informed-consent process when clinical services begin.

Information We Collect

The information collected depends on how you use the website. This may include:

  • your name;

  • email address;

  • telephone number;

  • information you choose to include in a contact or inquiry form;

  • information contained in emails or other communications you send to me; and

  • basic technical information collected when you visit the website, such as your IP address, browser or device information, pages requested, and the time of your visit.

Please avoid including detailed clinical information, diagnoses, health-card information, or other highly sensitive personal health information in a website contact form.

How I Use Information

I use information submitted through the website to:

  • respond to your question or inquiry;

  • communicate with you about psychotherapy services;

  • determine whether my services may be appropriate for your needs;

  • coordinate an initial consultation or appointment;

  • maintain basic records of website inquiries and correspondence;

  • protect the website, prevent spam, and troubleshoot technical problems; and

  • meet applicable legal and professional obligations.

I do not sell personal information or use information submitted through website inquiry forms for advertising purposes.

Who Receives Information

Information submitted through the website is received by me and may be processed by service providers that support the website, forms, hosting, security, email, or other technical functions.

Information may also be disclosed where you have provided consent or where disclosure is permitted or required by law.

I do not sell or rent your personal information.

Website, Forms, Email and Service Providers

This website is hosted by Hostinger and is built using WordPress and Elementor.

Website forms and other website functions may process information as necessary to operate the website and respond to your inquiry.

Google reCAPTCHA

This website uses Google reCAPTCHA on certain forms to help protect the website from spam, abuse, and automated submissions. Google may collect and process technical and device information, including information about your interaction with the website, for security and abuse-prevention purposes.

Email

I use Proton Mail for email communication. Information that you provide through email may be processed by Proton as part of providing its email services.

Email and other electronic communications carry inherent privacy and security risks. If you become a psychotherapy client, I will provide information about communication methods and associated privacy risks as part of the informed-consent process.

Jane

I use Jane as a practice management platform for functions such as appointment scheduling, client communication, billing, and related administrative activities.

Information provided through Jane may include personal information and, where applicable, personal health information. Information relating to psychotherapy services is handled in accordance with applicable privacy legislation and my professional obligations.

Some service providers may process or store information outside Ontario or Canada, where it may be subject to the laws of another jurisdiction.

Please Limit Sensitive Information

The website contact form is intended for brief, practical inquiries.

Please do not include detailed clinical history, diagnoses, health-card information, or other highly sensitive personal health information in a website form.

If more information is needed, I can discuss a more appropriate and private way for you to share it.

Children and Youth

My psychotherapy practice may provide services to children and youth. However, website inquiry forms are intended to be completed by a parent, guardian, caregiver, or adult client where appropriate.

Children and youth should not submit detailed personal health information through the website contact form.

Any information provided in connection with psychotherapy services will be handled in accordance with applicable privacy and consent requirements.

Retention

I retain website inquiry information only for as long as reasonably necessary to respond to your inquiry, coordinate follow-up, maintain appropriate administrative or business records, and meet applicable legal or professional obligations.

Information that is no longer required will be securely deleted or otherwise disposed of as appropriate.

Clinical records are subject to separate retention requirements and are not governed solely by this website privacy notice.

Security

I use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information I collect.

Access to personal information is limited to what is necessary for the purposes for which it is collected and used.

No website, email system, or electronic transmission can be guaranteed to be completely secure. This is another reason to avoid sending detailed or highly sensitive information through the website contact form.

Clinical Records and Psychotherapy Services

This website privacy notice applies to information collected through the website and is separate from the privacy practices that apply to psychotherapy services.

Once you begin working with me as a psychotherapy client, information collected in connection with your care may constitute personal health information (PHI) under Ontario’s Personal Health Information Protection Act, 2004 (PHIPA).

As the health information custodian for the personal health information I maintain in my independent practice, I am responsible for protecting the confidentiality and security of your clinical record.

The collection, use, disclosure, access, correction, retention, and destruction of clinical records are addressed through my psychotherapy privacy and informed-consent process and applicable legal and professional requirements.

Access, Correction and Withdrawal of Consent

You may ask what personal information I hold about you, request access to or correction of that information, or withdraw consent for certain future uses of your information, subject to applicable legal and professional requirements.

Requests relating to clinical records may be subject to the specific requirements and exceptions under PHIPA.

I may need to verify your identity before responding to an access or correction request.

Cookies and Website Operation

The website may use cookies or similar technologies that are necessary for WordPress administration, security, spam prevention, performance, and basic website operation.

Your browser settings can be used to control or block cookies, although blocking essential cookies may affect how some parts of the website function.

If non-essential analytics or tracking technologies are added to the website in the future, this notice will be updated as appropriate.

Links to Other Websites

This website may contain links to third-party websites, including Psychology Today.

When you follow a link to another website, that website’s own privacy policy and terms apply. I am not responsible for the privacy practices, content, or security of third-party websites.

Questions, Access Requests or Privacy Concerns

If you have a question about this privacy notice, would like to request access to or correction of your personal information, or have a concern about how your information has been handled, please contact me:

Rieko Asaba, Registered Psychotherapist (Qualifying)
Privacy Officer
Ontario, Canada
Email: rieko.asaba@proton.me

If you have a concern that cannot be resolved directly with me, you may also contact the Information and Privacy Commissioner of Ontario (IPC).

This notice may be updated when my website, services, technology, or privacy practices change. The date at the top of this page will indicate when it was last revised.